Regular Terms

The Equity's standard billing terms are 12th of the month. This means all transactions that occur in the span of a calendar month are due the following month on the 12th.

For example, if a customer receives a home propane delivery on January 4, uses the self-serve fuel pumps on January 15 and purchases motor oil on January 31. All three purchases would be due in full on February 12 to avoid late charges. This is the first line on the statement: Due MM/12/YY.

Late charges are denoted as the second line: If paid by MM/31/YY. Late charges are 5% of the total unpaid amount, which was due by the 12th of the month.

If payment is not received or postmarked by the final day of the month, an additional 2% finance charge is applied to the total unpaid balance on the account that was due by the 12th.

Automatic Debit (ACH) is available to customers to allow payments to be automatically withdrawn from your bank account on the 12th of the month, to avoid having to write checks each month and to avoid late fees and finance charges.

Request ACH >

Level Payment Plan Terms

Level Payment Plan (LPP) Terms allow for equalized monthly payments to cover residential home heating propane costs. Additionally, this allows customers to avoid larger bills, late charges and finance fees that can occur with regular 12th of the month terms. LPP runs May through April the following year, or 12 months.

Each month's LPP payment is due by the 25th of the month, instead of the regular 12th of the month.

Automatic Debit (ACH) allows customers to have payments automatically withdrawn from their bank account to avoid having to write checks each month. Three ACH options are available to customers on LPP: 3rd, 12th or 25th.

Request LPP Estimate >

Semi-Annual Billing…now, GO FLEX Financing

Semi-Annual Billing through GO FLEX Financing allows customers to defer fuel expenses, without worrying about accuring late charges on their open trade account. Click here for more information about GO FLEX Financing.