Your account at your fingertips
When you work with The Equity, we do our best to make your life easier – not more complex!
We offer account options and payment programs for residential, business and agricultural customers designed to fit the way you like to do business. Programs include monthly line of credit, GO LEVEL PAY for residential propane, and prepaid and fixed-price energy contracts.
Payment options
We offer several convenient pay options, including cash or check, monthly automatic bank account debit (ACH), e-check through My Account, and VISA, Mastercard and Discover credit cards*.
You have the flexibility to make payments online at your convenience through our My Account portal, The Equity Farm & Home Store, or any one of our 17 Illinois locations.
* Credit card transactions are subject to a 3.0% fee.
Apply for an account
An account with The Equity provides you access to convenient payment programs, flexible payment options and historical records of your purchases.
Once approved for an account, you may use it to purchase from our self-serve fuel pumps, The Equity Farm & Home Store, bulk propane, feed, agronomy inputs and more.
Contact our Customer Care Team with questions or click here for more information. Once you’re ready, fill out our online application, and we will contact you shortly.
My Account
 | My Account is a live customer portal providing The Equity’s customers access to real-time account management. My Account gives customers the ability to pay online via e-check or credit card. You can view your statements, invoices, and product purchase history. Grain customers have expanded features including live scale tickets, assemblies, settlement detail, viewing contracts, and even signing grain contracts from the portal or app. Agronomy customers can view field maps, soil tests, field activity, automatically receive email notifications when a field application is completed, and so much more! |
Register for My Account!
Sign up for My Account by completing the form below. After completing the form, an Equity Credit Department Team Member will email you a confirmation your account has been setup along with a user guide.
My Account - Mobile App
My Account is a live customer portal providing The Equity’s customers access to online bill pay. This secure portal offers real-time account and operational information including:
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GO LEVEL PAY
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Residential propane customers may enroll in our GO LEVEL PAY for home heating after your credit application has been approved. This program spreads your propane costs throughout the year, rather than concentrating costs in one short window during the winter months. |
Not a customer of The Equity?
Apply for an account now:
Need help with a specific billing question?
Check out our invoice reference list to help you expediate your inquiry, by reaching out to the billing location.
Invoice Contact Reference List
Explore the Accounts We Offer
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GO® FLEX Financing |
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Residential Customer Accounts |
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Agriculture Customer Accounts |
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Commercial Customer Accounts |
Credit & Financing Customer Care Team
Click photo for more information
Request Address Change
We understand the busy and unpredictable lives our customers and growers lead. To help make address changes easier for our customers and growers, we are now offering a convenient form to subject your address changes. Please fill out the form completely. A member of our Customer Service team will contact you by email or phone to confirm the changes to your account have been made per your request.
Please complete the form below
*Required Fields